Event Flips

Learn about events and how to resell.

Secondary market

The secondary market's resell prices depend on factors such as availability, popularity, and how fast the presale sells. The recommended services to use are; https://www.viagogo.co.uk/selltickets, https://www.stubhub.co.uk/sell/ & https://www.ticketswap.uk/.

Ticket information

Each ticket provider has a ticket limit per PERSON, if you go over this limit your whole order may be cancelled. There are ways to purchase more such as, on a new device using a brand new account with a virtual card will bypass this restriction. We will tell you the ticket limit in each alert. Avoid singular seats and VIP tickets unless stated. We will always provide you with the relevant information on what we recommend buying, including the venue.

Refund policy

Refunds are typically not given by event managers, even in the unlikely scenario that the event is cancelled they will usually reschedule. If this ever happens we will notify you of what to do next, generally, the tickets sold will be eligible for the next event but this can cause some issues with people not being able to attend and demanding a refund.

Website information

We recommend you to be waiting on the website for at least 15 minutes before the tickets go on sale. Joining the queue on multiple devices will help you if one queue goes down and you are kicked out, furthermore you will have the option to purchase above the ticket limit.

Taking advantage of pre-sales

On most new events, there will be an opportunity to purchase a few days prior to the general release - this will give us first dibs on the available tickets and offer an extra chance to secure the most popular events when going for both the presale and general release. -o2 Priority will offer you the best chance to secure tickets with favorable presale availability, often before other retailers, and covers a wide range of events! https://priority.o2.co.uk/register.

Types of tickets

Paper Tickets: A paper ticket is a physical ticketed document. Paper tickets are quite rare for most events unless it is significant. You will be required to send this by post to the buyer. Viagogo will provide the buyer's address and information needed for the shipping.

E-Tickets Electronic tickets, or "E-Tickets": are often delivered as PDFs or another downloadable format that can be received via email or through a mobile app.

Mobile Ticket Transfer: Ticket Transfer lets you send tickets to a buyer, straight from your Ticketmaster account to theirs. Ticket Transfer is a more convenient method, it can be done on your desktop or mobile.

Mobile QR Code: When your ticket is a QR code on your phone. You will be required to take a screenshot of the QR and upload it onto Viagogo.

General ticket reselling information

-Give potential buyers as much detail on the seat location as possible, including section, row and seat numbers.

-Seated tickets sold in one listing must be consecutive seats.

-All ticket restrictions, such as child tickets, or restricted view, must be made clear. -Review the price you are asking for your tickets regularly to ensure you are competitively priced.

-Upload e-Tickets as soon as you have them. They'll be displayed as Instant Download on the website and are likely to sell faster.

-Confirm your sale promptly when we notify you that your tickets have sold and send your tickets to the buyer before the 'Must Ship by Date'.

-A group of tickets can be sold together or split up and sold to different buyers.

-Tickets can be purchased in any quantity, up to the maximum amount you have listed.

-Tickets must all be purchased together.

-No single ticket can be left on its own.

-Tickets can only be purchased in even numbers.

-When selling seated tickets select, 'avoid leaving one ticket'. When selling standing tickets select, 'Any'.